Nordic Rafter

Terms of Use

Last updated: 30.04.2026

These Terms of Use govern the use of the website nordicrafter.com. By using this website, the visitor confirms that they have read these Terms and agree to comply with them.

If the visitor does not agree to these Terms, please do not use the website.

1. Website owner

The website nordicrafter.com is operated by:

SIA IMAO
Registration No.: 40203528457
Registered address: Madonas nov., Madona, Vidzemes iela 21, LV-4801
Telephone: +371 28 868 272
E-mail: info@nordicrafter.com

Hereinafter referred to as the Company, we or Nordic Rafter.

2. Purpose of the website

The website nordicrafter.com is intended to provide information about the products, services, projects and solutions offered by SIA IMAO.

The website may contain information about:

  • the Company's activities;
  • the products or services offered;
  • project examples;
  • price estimates or calculators;
  • contact information;
  • the option to submit an enquiry or application.

Information provided on the website is for information purposes only, unless expressly stated otherwise in a specific place.

3. Accuracy of information

We strive to ensure that the information published on the website is up to date, accurate and clear. However, we do not guarantee that all information will always be complete, error-free or fully up to date.

Information shown on the website, including prices, descriptions, images, technical specifications, lead times or calculations, may be changed without prior notice.

If the visitor requires precise information about a specific product, service, price or project cost, please contact us individually.

4. Prices, calculators and estimates

Where price calculators, approximate estimates or indicative prices are available on the website, they are to be regarded as for information purposes only.

Such estimates do not constitute a binding offer, a contract or a guaranteed final price.

The final price may depend on a number of factors, including:

  • the scope of the project;
  • the choice of materials;
  • technical requirements;
  • delivery or installation conditions;
  • the location of the site;
  • the customer's individual needs;
  • changes in market prices;
  • taxes and other applicable charges.

A binding offer is prepared only after a specific enquiry has been assessed and an individual agreement has been reached with the customer.

5. Use of enquiries and contact forms

The visitor may use the contact forms or contact information available on the website to send a question, an application or a request for a quotation.

When filling in a contact form, the visitor undertakes to provide true and up-to-date information.

The visitor must not use the contact forms:

  • to send false information;
  • to send spam or advertising;
  • to deliberately overload the system;
  • to send unlawful or offensive messages;
  • to submit third parties' data without a legal basis.

We reserve the right not to respond to enquiries that are clearly malicious, unclear, offensive or do not correspond to the purpose of the website.

6. User obligations

When using the website, the visitor undertakes:

  • to use the website for lawful purposes only;
  • not to endanger the operation or security of the website;
  • not to attempt to gain unauthorised access to the website's systems;
  • not to use the website for automated data collection without our written permission;
  • not to upload or send malicious code, viruses or other harmful files;
  • not to infringe the rights of third parties.

It is prohibited to carry out any actions that may disrupt the normal operation of the website or harm the Company, other users or third parties.

7. Intellectual property rights

All rights to the content, design, texts, images, graphic elements, logos, structure, functionality and other materials published on the website belong to SIA IMAO or the respective rights holders, unless stated otherwise.

The website content may be used for personal and information purposes only.

Without our prior written permission, it is prohibited to:

  • copy the website content for commercial purposes;
  • republish texts, images or other materials;
  • use the website's design or structure on other websites;
  • modify, distribute or publicly use the website's materials;
  • use the Nordic Rafter or SIA IMAO brand in a misleading or unauthorised manner.

The website may contain links to third-party websites, tools or services.

We are not responsible for the content, security, privacy policies or operation of third-party websites. When visiting third-party websites, the user assumes responsibility for the use of those resources.

9. Website availability

We strive to ensure the uninterrupted operation of the website; however, we do not guarantee that the website will always be available without interruptions, errors or technical faults.

The operation of the website may be temporarily suspended or restricted:

  • due to technical maintenance;
  • for security reasons;
  • due to faults of servers or service providers;
  • due to system updates;
  • for other reasons beyond our control.

We accept no liability for any loss the user may incur as a result of the website being unavailable, technical errors or inaccurate information, to the extent permitted by applicable law.

10. Limitation of liability

The website content is provided as it is available at the time of publication.

We accept no liability for:

  • decisions made by the user based solely on the information available on the website;
  • inaccuracies, typographical errors or technical errors;
  • losses arising from the use or unavailability of the website;
  • the operation of third-party tools, links or services;
  • problems with the user's device, software or internet connection.

This limitation of liability does not exclude liability in cases where, under applicable law, it may not be limited.

11. Processing of personal data

Personal data processed in the course of using the website are processed in accordance with our Privacy Policy.

Where cookies are used on the website, information about them is provided in the Cookie Policy or the cookie notice.

12. Ordering services

An enquiry sent via the website or the completion of a contact form does not in itself create contractual obligations, unless the parties have separately agreed otherwise.

A contract or binding agreement between the customer and SIA IMAO arises only once the parties have agreed on the essential terms of cooperation, such as:

  • the scope of the service or product;
  • the price;
  • the delivery deadlines;
  • the payment terms;
  • delivery, installation or other essential terms.

We reserve the right to decline to provide a service or prepare a quotation if the request is not technically, commercially or legally feasible.

13. Changes to the Terms

We reserve the right to amend these Terms of Use at any time.

Changes take effect upon their publication on the website, unless otherwise stated in the Terms.

The visitor is responsible for regularly reviewing the current version of the Terms of Use.

14. Governing law and dispute resolution

These Terms of Use are governed by the laws of the Republic of Latvia.

Any disputes arising in connection with the use of the website shall initially be resolved through negotiation.

If no agreement can be reached, the dispute shall be resolved in accordance with the procedure laid down in the laws of the Republic of Latvia.

15. Contact information

If you have any questions about these Terms of Use, please contact us:

SIA IMAO
E-mail: info@nordicrafter.com
Telephone: +371 28 868 272
Website: https://nordicrafter.com

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