Terms of Service

Last updated: 27.04.2026

These Terms of Service govern the use of the website nordicrafter.com, operated by SIA IMAO. By using this website, the user agrees to these Terms of Service. If the user does not agree with these terms, the user should not use the website.

1. Website operator

2. Purpose of the website

The website provides information about Nordic Rafter services, products, projects, construction solutions, timber structures, prefabricated building solutions and related services offered by SIA IMAO.

The content on the website is provided for general informational and commercial communication purposes. It does not constitute a binding offer unless explicitly stated otherwise in a written agreement, quotation or contract issued by SIA IMAO.

3. Use of the website

The user agrees to use the website only for lawful purposes and in a way that does not infringe the rights of SIA IMAO, other users or third parties.

The user must not:

• use the website for unlawful, fraudulent or harmful activities;
• attempt to gain unauthorized access to the website, server, systems or databases;
• interfere with the technical operation, security or availability of the website;
• copy, scrape or extract website content in an automated way without permission;
• submit false, misleading or abusive information through contact forms or other communication channels.

4. Information on the website

SIA IMAO makes reasonable efforts to ensure that the information on the website is accurate and up to date. However, SIA IMAO does not guarantee that all information is complete, error-free or continuously available.

Product specifications, project descriptions, images, dimensions, technical information, prices and service descriptions may be changed, updated or removed without prior notice.

5. Quotations, prices and project information

Any prices, cost estimates, calculator results or indicative figures shown on the website are for general informational purposes only, unless expressly confirmed in writing by SIA IMAO.

Final prices, delivery conditions, project scope, technical specifications and deadlines are agreed separately in a written quotation, agreement or contract.

SIA IMAO reserves the right to decline a request, revise a quotation or request additional information before preparing a final commercial offer.

6. Contact forms and submitted information

The website may allow users to submit requests, inquiries or project information through contact forms, email links or other communication tools.

By submitting information through the website, the user confirms that the information provided is accurate and that the user has the right to submit it.

Submission of a form or inquiry does not create a binding contract between the user and SIA IMAO. A contractual relationship is created only when both parties agree to specific terms in writing.

7. Intellectual property

All content on the website, including text, images, graphics, design, layout, logos, icons, technical content and other materials, belongs to SIA IMAO or is used with appropriate permission, unless stated otherwise.

The user may view and use the website content for personal or internal business evaluation purposes only. Copying, reproducing, modifying, distributing or using the content for commercial purposes without prior written consent from SIA IMAO is prohibited.

8. Third-party links and tools

The website may contain links to third-party websites, maps, videos, social media platforms or other external services. SIA IMAO is not responsible for the content, availability, security or privacy practices of third-party websites and services.

The use of third-party services is subject to the terms and policies of the respective service providers.

9. Website availability

SIA IMAO aims to keep the website available and functioning properly. However, SIA IMAO does not guarantee uninterrupted or error-free operation of the website.

The website may be temporarily unavailable due to maintenance, technical issues, updates, hosting problems, security incidents or circumstances outside the control of SIA IMAO.

10. Limitation of liability

To the maximum extent permitted by applicable law, SIA IMAO shall not be liable for any direct, indirect, incidental or consequential damages arising from the use of the website or reliance on information provided on the website.

The user is responsible for evaluating whether the information, services or solutions presented on the website are suitable for the user's specific needs.

11. Personal data

SIA IMAO processes personal data in accordance with its Privacy Policy and Cookie Policy.

When the user submits personal data through the website, such data is processed for the purpose of responding to inquiries, preparing offers, providing services, maintaining communication and fulfilling legal obligations.

12. Cookies

The website may use cookies and similar technologies to ensure website functionality, analyze usage and, where applicable, support marketing activities.

More information about the use of cookies is available in the Cookie Policy.

13. Changes to these Terms

SIA IMAO may update or amend these Terms of Service at any time. The updated version will be published on this page with the revised "Last updated" date.

Continued use of the website after changes have been published means that the user accepts the updated terms.

14. Governing law

These Terms of Service are governed by the laws of the Republic of Latvia.

Any disputes related to the use of the website shall be resolved through negotiation where possible. If no agreement can be reached, disputes shall be resolved in accordance with the laws and procedures applicable in the Republic of Latvia.

15. Contact

If the user has any questions about these Terms of Service, the user may contact SIA IMAO using the contact details below: